Policy

Privacy Policy

We respect your privacy. This page explains what we collect, how we use it, and the choices you have.

Last updated: August 31, 2025

CleanWiz ("we", "us", "our") respects your privacy. By using our website or submitting a quote request, you agree to this policy.

Information We Collect

  • Contact details: name, email, phone number, postal code
  • Booking details: service type, bedroom/bathroom count, preferred date/time, notes
  • Analytics and cookies: device/browser data, pages visited, referral source
  • Messaging metadata: interactions via WhatsApp or our contact forms

How We Use Information

  • Provide quotes, schedule services, and communicate with you
  • Improve our website, services, and customer experience
  • Send service confirmations, updates, and reminders
  • Prevent fraud, enforce terms, and comply with law

Sharing Your Information

We do not sell your personal information. We may share limited data with:

  • Service providers (e.g., scheduling, email, analytics) who process data on our behalf
  • Payment or messaging platforms when you choose to use them
  • Authorities when required by law

Cookies & Tracking

We use cookies and similar technologies (e.g., Google Tag Manager, Meta Pixel) to measure site performance and improve marketing. You can control cookies in your browser settings.

Data Retention

We keep personal data only as long as necessary for the purposes above, unless a longer retention is required by law.

Your Choices

  • Request access, correction, or deletion of your data
  • Opt out of marketing communications at any time
  • To exercise rights, contact us using the details below

Data Security

We use administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

International Visitors

Our services are offered in Canada. If you access from another region, your data may be processed in Canada.

Updates to This Policy

We may update this policy from time to time. The “Last updated” date will reflect the most recent changes.

Contact Us

Please fill out a quote form

QUOTE

We will respond to privacy requests within a reasonable timeframe.